Monday, March 25, 2013

Updated info about the student email change

Your student Vol State Email account is changing to Gmail. What does that mean for you? More storage space, the ability to sync with your smartphone and a familiar Gmail interface. Only student email accounts are changing.

The change will happen automatically. But if you want to save any of your old messages you will need to do so before March 28. If you’re interested in saving messages, just go to this web page for directions: www.volstate.edu/EmailChange 

There is one step that every student will need to take in order for the system to work. You will need to change your My Vol State password. You will not receive a prompt to do so…you will have to go in and change the password yourself. This will sync your My Vol State account to the new Gmail system. If you don’t want to save any emails you don’t have to do anything after you change your my Vol State password. 

Go to the Portal. Do not log in yet. Look for the “Need Help” heading under the log-in request. Click “Change Your Password”. You must choose a new password with at least eight characters with one capital letter and one number.

Your email address will not change in this process, simply the email system itself. You will still have your old volstate.edu email address.

The entire email system will then be down from March 28 through March 31 for the changeover. You won’t be able to access email or change your password that weekend. Everything should be running again on Monday, April 1. You will be able to change your password after that to sync to the new Google system, if you have not done so yet. If you have problems you should visit the above web page. However, the IT Help Desk will also be able to assist at 615-230-3302.


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